Complaint Letter for Wrong or High Electricity Bill — Samples & Free Writer

Got an electricity bill much higher than usual, or a bill based on a wrong reading? Copy a sample complaint below for your electricity office, or type the problem in your own words and get a clear, polite letter.

Ready-to-copy samples

Replace the parts in [square brackets] with your own details.

Complaint about an excess bill

To,
The Assistant Engineer / Executive Engineer,
[Electricity board / company name]
[Sub-division / office], [City]

Date: [Date]

Subject: Complaint regarding excess electricity bill for [Month and year] – Consumer No. [Consumer number]

Respected Sir/Madam,

I am a consumer with consumer number [Consumer number], at [Address]. My electricity bill for [Month and year] is ₹[Amount], while my usual monthly bill is around ₹[Usual amount]. There has been no increase in our electricity use during this period.

I believe the bill may be based on a wrong or estimated meter reading. I request you to kindly check the meter reading and issue a corrected bill. Copies of the disputed bill, my previous bill and a photo of the current meter reading are attached.

Thank you.

Yours faithfully,
[Your name]
Consumer No.: [Consumer number]
Mobile: [Mobile number]

Complaint about a faulty meter

To,
The Assistant Engineer,
[Electricity board / company name]
[Sub-division / office], [City]

Date: [Date]

Subject: Request to check faulty electricity meter – Consumer No. [Consumer number]

Respected Sir/Madam,

I wish to inform you that the electricity meter at my premises, [Address], appears to be faulty since [Date]. [Describe the problem, e.g. the display is blank / the meter runs even when the main switch is off / readings are jumping.] As a result, my recent bills seem incorrect.

I request you to kindly send a technician to test the meter and replace it if needed, and to revise my bill accordingly.

Thank you for your prompt action.

Yours faithfully,
[Your name]
Consumer No.: [Consumer number]
Mobile: [Mobile number]

Write your own in seconds

Type your situation in any words, including Hindi or Hinglish, and get a complete, ready-to-send letter.

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Tips

Frequently asked questions

To whom should I address an electricity bill complaint?

Usually to the Assistant Engineer or the officer in charge of your local electricity sub-division or customer care office. The office address and helpline are often printed on your bill.

What documents should I attach?

Copies of the disputed bill and an earlier normal bill, a photo of the meter reading, and your consumer number. Keep the originals with you.

Can I complain online instead?

Many electricity companies accept complaints on their website, app or helpline. You can paste the same letter text into an online complaint form.

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